Patient Resources

Our Office

East Memphis Optometry
Eastgate Shopping Center
5118 Park Avenue,Suite 101
Memphis,TN 38117
Tel:  901.683.4529
 


 

 

Office Hours:
  • Monday: 8:30am to 5:30pm
  • Tuesday: 8:30am to 5:30pm
  • Wednesday: By Appointment Only
  • Thursday: 8:30am to 5:30pm
  • Friday: 8:30am to 5:30pm

*24 hour notice is requested if unable to keep appointment.

Patient Forms

To save time the day of your appointment, please download and fill out the Patient Packet and bring it with you.

Note: These files are in PDF format. If you do not have Adobe® Reader®, you can download it for free by clicking here or on the Get Adobe Reader icon.

Insurance Plans

We are credentialed with most major insurance companies including VSP, Eyemed, Medicare, Aetna, Cigna, BCBS, Davis Vision, Advantica, and many others. We will be happy to assist with the inquiries for our patients.

Payment Options

We accept most major credit cards.

CareCredit® for Treatment and Care

It's something you've always wanted to do, but something else was always there to hold you back. Well, not anymore. We offer CareCredit, a card designed specifically for your healthcare needs. CareCredit can help you move forward with getting the procedure you've always wanted. With minimum monthly payment options, no up-front costs and no prepayment penalties, you can get your procedure sooner.

Your healthcare Credit Card
CareCredit is the credit card exclusively for healthcare services. With monthly payments every time you use it, you can use your card over and over for follow-up appointments or different procedures. This means you don't have to put your health on hold until you save up enough money. We give you the power to decide when it's the right time for you.

With CareCredit, you can:

  • Get the treatment, procedure, or product you want, when you want it
  • Enjoy minimum monthly payments
  • Pay no up-front costs or pre-payment penalties

Share the Care

Share the Care at East Memphis Optometry

What is Share the Care?

Share the Care is East Memphis Optometry's referral program designed to ensure your family and friends have the same opportunity for increased quality of life through better eye health and superior vision. Because you care enough to refer family and friends to East Memphis Optometry, we are pleased to reward you for each new patient you refer to our clinic.

What are the benefits?

Share the Care allows your friends and your family and other people in the community to become aware of the benefits of a high quality, professional eye examination offered at East Memphis Optometry. We have the latest equipment that helps in disease detection and we also offer  high quality products for your visual needs. As an expression of our gratitude for your caring recommendation, you will be rewarded a $20 appreciation gift for each family you refer.

What can the appreciation gifts be redeemed for?

For each new patient referred, a $20 gift card will be mailed to your home. You can use this towards your purchase of a complete pair of eyeglasses (frame and lenses), sunglasses or an annual supply of contact lenses. The appreciation gifts cannot be used toward professional fees including exam charges, retinal photographs, or contact lens fittings fees. Gift cards must be redeemed at time of purchase and cannot be redeemed for cash.

Who can use the appreciation gifts?

Share the Care is designed to benefit patients who give the opportunity for better vision and eye health care to others. Therefore, the reward can be used on eye wear for yourself, or anyone in your immediate household.

How do we track Share the Care referrals?

When a new patient comes to their first appointment we ask how they heard about East Memphis Optometry. They are given the opportunity to share with us who referred them to our clinic. After getting your name, we will mail you a gift card worth $20.

How many appreciation gifts can be earned?

There is no limit on the number of rewards you can earn. The more patients you refer, the more appreciation gifts you will receive. There is no expiry date, but gift card must be redeemed at time of purchase.

Thank you for putting your trust in us and getting the quality care you deserve!

Patient Education

 

My eyes don't hurt and my vision is clear. Why should I have an eye exam?
Regular eye exams are an invaluable tool in maintaining your eyes' health by detecting and preventing disease. Some diseases, such as glaucoma, develop gradually without causing pain or vision loss – so you may not notice anything wrong until significant and irreversible damage has been done. Early detection of any problems can allow for a choice of treatment options or prevent further harm.
What is glaucoma? Am I at risk?
Glaucoma is one of the leading causes of blindness in the United States. It occurs when the pressure inside the eye rises high enough to damage the optic nerve. Symptoms include blurred vision, loss of peripheral vision, halo effects around lights and painful or reddened eyes. Testing by an ophthalmologist or optometrist can detect glaucoma before symptoms appear and begin treatment to prevent vision loss.         People at greatest risk for developing glaucoma include those who are over 40, diabetic, near-sighted, African-American, or who have a family history of glaucoma.
What are the symptoms of macular degeneration?

Macular degeneration occurs when the center of the retina degrades, causing a progressive loss of vision. Symptoms include:

  • A gradual loss of ability to see objects clearly
  • A gradual loss of color vision
  • Distorted vision
  • A dark or empty area appearing in the center of vision

There are two kinds of macular degeneration: "wet" and "dry". The "wet" form can be treated in its early stages. Regular eye exams are highly recommended to detect macular degeneration early and prevent permanent vision loss.

What is a cataract? Who is at risk for developing them?

A cataract is a cloudy area in the normally clear lens in the front of the eye. Cataracts aren't painful, but they do cause symptoms, including:

  • Blurred/hazy vision
  • Spots in front of the eye(s)
  • Sensitivity to glare
  • A feeling of “film” over the eye(s)

People at risk for developing cataracts include those who are over 55, have had eye injuries or disease, have a family history of cataracts, smoke cigarettes or use certain medications.

How are cataracts treated?
Vision loss from cataracts can often be improved with prescription glasses and contact lenses. For people who are significantly affected by cataracts, replacement surgery may be the preferred method of treatment. Cataract replacement is the most common surgical procedure in the country. During this procedure, the cloudy lens is removed and replaced with an artificial one called an intraocular lens or IOL.
What is diabetic retinopathy and how is it treated?
Diabetic retinopathy is a complication of diabetes that weakens the blood vessels that nourish the retina. Vision can be lost if these weak vessels leak, swell or develop thin branches. In its advanced stages, diabetic retinopathy can cause blurred or cloudy vision, floaters and blind spots – and, eventually, blindness. This damage is irreversible. However, treatment can slow disease progression and prevent further vision loss. Treatment modalities include laser and surgical procedures.
Can diabetic retinopathy be prevented?
Yes. People with diabetes are most susceptible to developing it, but your risk is reduced if you follow your prescribed diet and medications, exercise regularly, control your blood pressure, and avoid alcohol and cigarettes. Regular eye exams are an integral part of making sure your eyes remain healthy.
What are the symptoms of dry eye and how is it treated?
“Dry eye” often occurs during the natural aging process. It can also form as a result of eyelid or blinking problems, certain medications such as antihistamines and oral contraceptives, climate (low humidity, wind, dust), injury, and various health problems such as arthritis.
Symptoms include: 

  • Irritated, scratchy, dry, uncomfortable or red eyes
  • A burning sensation or feeling of something foreign in your eyes
  • Blurred vision

In addition to being uncomfortable, dry eye can damage eye tissue, scar the cornea and impair vision. Dry eye is not preventable, but it can be controlled before harm is done to your eyes. Treatment can take many forms. Non-surgical methods include blinking exercises, increasing humidity at home or work, and use of artificial tears or moisturizing ointment. If these methods fail, small punctal plugs may be inserted in the corners of the eyes to limit tear drainage, or the drainage tubes in the eyes may be surgically closed.

 

Educational Videos

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